Frequently Asked Questions
Tickets, visiting, accessibility and museum rules
Tickets
Refunds are available up to 24 hours before your chosen entry time through your account. Money is returned to the payment card within five working days.
A ticket is valid for the half-hour entry window you choose. Once inside there is no time limit — you may stay until closing.
The main display plus same-day entry to the restricted depot. HANGAR-Z can only be entered as part of an escorted group.
Visiting
Amateur photography without flash or tripod is welcome in all public halls. Commercial and press photography must be arranged with the press office.
The cloakroom and lockers are free and located by the main entrance. Backpacks larger than A4 must be checked in.
Dedicated programmes start from age four. Pre-school admission is 250 ₽, and there is a play area in the space hall.
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